Roofing FAQ
Everything you want to know before calling a roofer — asked by SW Suburbs homeowners, answered straight.
Are your estimates really free?
Yes — 100% free, no obligation. Full on-site inspection and written estimate. We never charge for estimates.
Are you licensed & insured?
Yes. Fully licensed in Illinois with general liability and workers' comp insurance. Certificates available on request.
What warranties do you offer?
25-year GAF manufacturer warranty on shingles plus our workmanship warranty. Full details in your written estimate.
How long does roof replacement take?
Most homes are done in a single day. Larger or complex roofs may take two days. We give you an accurate timeline upfront.
Do I need to be home during the project?
No — just be available at the start and end. We handle everything in between. You don't need to supervise.
Do you help with insurance claims?
Yes — core specialty. As part of AJ Exteriors, we handle roof, siding, gutters, and windows in one claim.
Do you offer emergency services?
24/7, 365 days a year. Active leaks, storm damage, structural emergencies — call (630) 313-9805 anytime.
When should I replace my roof?
20–25 year lifespan for asphalt in Illinois. Curling shingles, granule loss, repeated leaks, or age 20+ = get a free inspection.
What is GAF certification?
GAF is North America's largest roofing manufacturer. Certified contractors meet strict installation standards and offer enhanced warranties.
Do you offer financing?
Yes — 0% financing for qualified homeowners. Ask about options during your free estimate.
What areas do you serve?
All SW Suburbs: Orland Park, Naperville, Tinley Park, Bolingbrook, Homer Glen, Mokena, Frankfort, and 7 more cities.
What to do after storm damage?
1) Document with photos. 2) Call us for emergency tarping and inspection. 3) File your insurance claim. Don't make repairs before inspection.
Still have a question?
Contact Us →Ready for Your Free Estimate?
SW Suburbs' #1 Rated Roofing Contractor